Terms and Conditions

Effective Date: January 2, 2025

Welcome to Cutie Skin! These Terms and Conditions (“Terms”) govern your use of our website, https://cutiesskin.com, and the purchase of products from Cutie Skin. By accessing or using our website, placing an order, or using our services, you agree to comply with these Terms. If you do not agree with these Terms, you must not use our website or services.

1. Acceptance of Terms

By accessing and using Cutie Skin’s website or placing an order with us, you agree to these Terms and Conditions. These Terms apply to all visitors, users, and others who access or use the website and its services. If you do not agree with any part of these Terms, you must not use the website or our services.

2. Changes to Terms

Cutie Skin reserves the right to update, modify, or change these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website and services after any changes indicates your acceptance of the revised Terms.

3. Use of Our Website

You may only use this website for lawful purposes. You are prohibited from:

  • Using the website for any illegal activities or in any way that violates these Terms.
  • Attempting to gain unauthorized access to our systems or interfere with the proper functioning of the website.
  • Uploading or transmitting harmful or malicious code (e.g., viruses, malware).

You agree to use the website responsibly and comply with all applicable laws and regulations.

4. Product Availability

While we strive to ensure that all products are in stock, Cutie Skin cannot guarantee the availability of all items at all times. If an item is out of stock, we will notify you and offer a refund, alternative products, or the option to wait for restock, depending on the situation.

5. Pricing and Payment

  • Pricing: All product prices are listed in USD (U.S. Dollars) and may be subject to change at any time. Prices are valid at the time of purchase and include applicable taxes unless otherwise stated.
  • Payment: We accept various forms of payment, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other available payment methods at checkout. Your payment will be processed securely, and Cutie Skin does not store your credit card information.

6. Order Processing

  • Order Confirmation: After placing an order, you will receive an order confirmation email with details of the products purchased, shipping address, and payment confirmation. Please review this information for accuracy.
  • Order Cancellation: Once your order has been confirmed and processed, it cannot be canceled or modified. If you wish to make changes, please contact us as soon as possible, and we will do our best to assist you.
  • Shipping: Cutie Skin will process and ship orders within 1-3 business days. Delivery times depend on your location and the shipping method selected. Shipping costs will be calculated at checkout.

7. Shipping and Delivery

  • Shipping Fees: Shipping charges are calculated at checkout based on your shipping address, order size, and the chosen shipping method.
  • Delivery Time: Delivery times may vary depending on your location and the shipping service used. We are not responsible for delays caused by the shipping carrier.
  • International Shipping: Currently, we offer shipping only within Slovakia. If we expand shipping to other countries, we will update our website with the new shipping policies.

8. Returns and Refunds

For detailed information on returns and refunds, please refer to our Refund and Returns Policy.

  • Eligibility for Returns: To be eligible for a return, products must be unused, unopened, and in their original packaging. You must initiate a return within 30 days from the date of receipt.
  • Refund Process: If you are eligible for a refund, we will process it to your original payment method. Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or damaged items).

9. Intellectual Property

All content on the Cutie Skin website, including but not limited to text, images, logos, graphics, designs, and software, is the property of Cutie Skin or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, distribute, or modify any of this content without our written consent.

10. Limitation of Liability

Cutie Skin will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. In no event will Cutie Skin’s total liability exceed the amount paid for the product(s) in the order.

11. Indemnification

You agree to indemnify and hold Cutie Skin, its affiliates, employees, and agents harmless from any claims, losses, damages, or expenses (including legal fees) arising from your use of the website, products, or services, or your violation of these Terms.

12. Privacy

Your use of the website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our website and placing an order, you consent to the collection and use of your personal information as described in our Privacy Policy.

13. Third-Party Links

The Cutie Skin website may contain links to third-party websites. We are not responsible for the content or practices of these external sites and encourage you to review their privacy policies and terms of service.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Slovakia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Slovakia.

15. Contact Information

If you have any questions about these Terms and Conditions or need further assistance, please contact us:

Cutie Skin
Bernolákova 33/17
Nová Baňa, Nová Baňa, Slovakia
Phone: 045/685 72 47
Email: info@cutiesskin.com