Sales Policy

Effective Date: January 2, 2025

Thank you for shopping with Cutie Skin! This Sales Policy outlines the terms and conditions that govern your purchases of skincare products from our website, https://cutiesskin.com. By placing an order with us, you agree to comply with these terms and conditions. Please read through this policy carefully before making a purchase.

1. Product Availability

While we strive to ensure that all products listed on our website are available for purchase, product availability may change at any time. If an item is out of stock or unavailable after you’ve placed an order, we will notify you promptly. You may choose to wait for the item to be restocked or cancel the order.

2. Pricing

All prices on the Cutie Skin website are listed in USD (U.S. Dollars). Prices are subject to change without prior notice. The price listed at the time of purchase will be the final price you are charged. In the event of an error in pricing, we will notify you before processing the order and provide you with the option to accept the corrected price or cancel the order.

  • Sales Tax: Applicable sales tax will be added to your order based on your shipping address in accordance with local laws.

3. Payment Methods

We accept the following forms of payment for orders placed through our website:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods as may be offered at checkout

All payment transactions are processed through secure payment gateways. We do not store your payment information on our servers.

4. Order Confirmation

After placing an order, you will receive an order confirmation email with your order details, including the products you purchased, the shipping address, and the total cost. Please review this information carefully. If you notice any discrepancies, contact us immediately.

5. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-3 business days after your order is confirmed.
  • Shipping Fees: Shipping costs are calculated at checkout based on the delivery location, the weight of the products, and the shipping method selected.
  • Delivery Time: Delivery times depend on the shipping method selected during checkout and your location. We strive to ship all orders promptly, but we are not responsible for any delays caused by the shipping carrier.
  • International Shipping: Currently, we only offer shipping within Slovakia and may expand to other regions in the future. If we do expand, we will provide shipping rates and delivery time estimates for other countries at that time.

6. Order Cancellations

Once an order has been submitted, it is processed quickly, and we aim to ship orders as soon as possible. If you wish to cancel your order, please contact us immediately at info@cutiesskin.com. If your order has already been shipped, you will need to return the items in accordance with our Refund and Returns Policy.

7. Sales Promotions and Discounts

Cutie Skin may offer promotions, discounts, or special offers from time to time. All promotional offers are subject to the specific terms and conditions set forth in the promotion details. Unless otherwise specified, promotional offers cannot be combined with other offers or discounts and are not valid on previous purchases.

8. Back Orders

In the event that a product is temporarily out of stock, it may be placed on backorder. If an item in your order is out of stock, we will notify you and provide an estimated restock date. You may choose to wait for the item to become available, modify your order, or cancel it entirely.

9. Returns and Refunds

If you are not completely satisfied with your purchase, we offer a Refund and Returns Policy that allows you to return eligible products within 30 days of receipt. Please refer to our Refund and Returns Policy for detailed instructions on how to return a product.

10. Limitation of Liability

Cutie Skin is not liable for any indirect, incidental, or consequential damages arising from the use of our products, website, or services. In no event will Cutie Skin’s total liability exceed the amount you paid for the products in your order.

11. Privacy and Security

Your privacy and security are important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information when you make a purchase on our website. By using our website and placing an order, you consent to the collection and use of your personal data in accordance with our Privacy Policy.

12. Changes to the Sales Policy

Cutie Skin reserves the right to modify, update, or amend this Sales Policy at any time. Any changes to the policy will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Slovakia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Slovakia.

14. Contact Us

If you have any questions or concerns about our Sales Policy, or need assistance with your order, please contact us:

Cutie Skin
Bernolákova 33/17
Nová Baňa, Nová Baňa, Slovakia
Phone: 045/685 72 47
Email: info@cutiesskin.com

Thank you for choosing Cutie Skin! We are committed to providing you with high-quality skincare products and an exceptional shopping experience.